Remarkable Retail

AI Agents, Amazon Wins & Luxury Woes: A Break Down of July's Hottest Headlines

Episode Summary

In this summer bonus episode, hosts Michael LeBlanc and Steve Dennis reunite to break down the latest headlines shaking up the retail world. From the uncertain impacts of tariffs, the questionable promise of Amazon Prime Day(s), the dramatic shakeups in luxury retail, AI’s growing role in commerce, and American Eagle's controversial ad campaign, the host provide an unfiltered, insightful look at what’s heating up—and cooling down—this summer in retail.

Episode Notes

In this special summer edition of the Remarkable Retail podcast, hosts Michael LeBlanc and Steve Dennis return to the mic for a jam-packed Month-in-Review episode. With interviews from the CommerceNext Growth Show rolling out all summer long, the duo takes a break from the regular cadence to reflect on the key developments dominating retail headlines.

Kicking things off, Michael and Steve catch up on their summer travels, from retail safaris to personal DIY projects, before diving into on-the-ground observations from recent store visits. They note intensified promotional activity, flagging department store performance, and struggling retailers like Kohl’s—whose housekeeping and inventory issues speak volumes about the deeper structural challenges facing legacy banners.

A major theme is the ripple effect of evolving tariff policies. Steve breaks down the shifting landscape of trade "deals"—or lack thereof—impacting everything from apparel to automobiles, including the end of the de minimis clause that could reshape the business model of players like Shein and Temu. While retailers have largely absorbed tariff costs for now, Q4 pricing and profitability are big question marks, particularly for cash-strapped players.

The conversation turns to macroeconomic conditions and a surprisingly resilient U.S. consumer. However, Steve warns against viewing “the consumer” as a monolith, emphasizing growing bifurcation between income brackets. The luxury market underscores this divide—Hermès continues to thrive, while Gucci and more aspirational brands struggle, and Saks Global faces mounting losses and vendor tensions.

The episode also unpacks Amazon’s latest earnings, with standout 23% growth in ad sales, despite investor jitters around AWS and an uncertain outlook.

Other hot takes include AI’s expanding role in customer interaction, the controversy around American Eagle’s “gene/jeans” ad featuring Sydney Sweeney, and the headline-grabbing soap opera surrounding Hudson’s Bay’s failed resurrection attempt in Canada.

Looking ahead, Michael and Steve preview August retail earnings, the fall retail conference season, and the ongoing evolution of AI-enabled search.