Remarkable Retail

Getting Your Omni-Channel Game On with Arianne Parisi, EVP & Global CDO, JD Sports

Episode Summary

In our final episode recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Arianne Parisi, EVP & Global Chief Digital Officer for JD Sports. JD Sports is a fast growing sports fashion retailer, with over 3,400 stores across Europe, North America, and Asia. Arianne shares the keys behind JD's remarkable global growth trajectory while also taking us inside how digital and physical shopping experiences are converging, and what that means for the evolution of customer journeys. We also discuss the idea that "silos belong on farms, and the broader challenges of leading a digital transformation.

Episode Notes

In our final episode recorded at Shoptalk Europe in the Bambuser remote podcast studio our guest is Arianne Parisi, EVP & Global Chief Digital Officer for JD Sports. JD Sports is a fast growing sports fashion retailer, with over 3,400 stores across Europe, North America, and Asia. 

Arianne shares the keys behind JD's remarkable global growth trajectory while also taking us inside how digital and physical shopping experiences are converging, and what that means for the evolution of customer journeys. We also discuss the idea that "silos belong on farms, and the broader challenges of leading a digital transformation.

But first we do our usual review of the week in retail news, starting with a slow down in US housing starts--which does not portend well for a rebound in home retail any time soon. We explore a promising application of generative AI at Target, before revisiting the growing strength of private label brands, news that the great acceleration in grocery is proving to be largely without merit, and wonder whether apparel is getting a boost from the popularity of GLP-1 drugs. We close with news that Netflix has two entertainment venues set to open next year.

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Our interview with Azita Martin, VP-Retail, NVIDIA.

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