Our very special guest this week is is Artemis Patrick, President of Sephora-North America, clearly one of the most remarkable brands in retail today. Artemis shares her remarkable personal and professional journey, along with the keys to Sephora's fantastic growth across the last two decades. Before our interview, as usual, we dig into the most important news of the week, including a quick review of Black Friday/Cyber Week trends. Then it's on to earnings reports from Foot Locker (a very stalled turnaround), Kroger (meh), the two big dollar store players (losing momentum), and Chewy's (slowing sales growth as they search for sustainable profits).
Our very special guest this week is is Artemis Patrick, President of Sephora-North America, clearly one of the most remarkable brands in retail today. Artemis shares her remarkable personal and professional journey, along with the keys to Sephora's fantastic growth across the last two decades. We explore how the brand creates a harmonized shopping experience, the role of both humans and technology in delivering a memorable customer experience, and why supporting diverse voices is so important. We also get many inspiring leadership lessons and learn about Sephora's plans to update all their stores.
Before our interview, as usual, we dig into the most important news of the week, including a quick review of Black Friday/Cyber Week trends. Then it's on to earnings reports from Foot Locker (a very stalled turnaround), Kroger (meh), the two big dollar store players (losing momentum), and Chewy's (slowing sales growth as they search for sustainable profits). We also report that the Saks and Neiman Marcus deal may finally close and reveal a potential new segment.
Our interview with Anish Melwani, CEO, LVMH North America
About Artemis
Artemis Patrick is the President & CEO of Sephora North America. In her role, Artemis is responsible for shaping the retailer’s strategic multi-year growth for the US and Canada. She is also a member of Sephora’s Global Leadership Team (SLT) and Sephora America’s Operating Committee.